UPMC Department of Dermatology
Dermatology Clinics • Pittsburgh, PA
Ratings by platform
- TrustAnalytica: 3.5/5 (44 reviews)
What patients say
Patients praise
- Providers frequently described as kind, compassionate, and professional
- Appreciation for thorough explanations of conditions and treatment options
- Many patients feel comfortable and well-cared for during visits
- Efficient and clear communication in many interactions
- High level of satisfaction with specific clinicians for routine skin checks and dermatological health analysis
Common complaints
- Long wait times for appointments and in-office waiting periods
- Concerns regarding rushed appointments and insufficient time spent with the provider
- Perceived lack of active listening or attention to patient concerns by some providers
- Occasional reports of poor or cold bedside manner
- Difficulties in the check-in process or communication regarding treatment plans
In patients' words
"Every year, I check in, go to my room, and then wait for at least 30-45 minutes; I feel like it completely disrespects the value of my time."
— UPMC Patient Review for Dr. Mary P. Sheehan"Both resident and attending MD couldn't seem to care less about the appointment. Lasted 7 minutes and they basically asked if I was happy with the regimen and wanted to keep it the same. Offering no additional strategies or thoughts. Honestly I have never felt less cared for in my life."
— UPMC Patient Review for Dr. Timothy John Patton"Dr. Bunimovich and his team are absolutely wonderful. I always feel comfortable and well cared for every time I visit. He is not only incredibly competent but also kind, attentive, and genuinely listens to my concerns."
— UPMC Patient Review for Dr. Yuri Bunimovich"Jean You did a superb job and I left the appointment with my issues being addressed clearly. Ms. You was also engaging and friendly, making me comfortable."
— UPMC Patient Review for Jean Ran You, PA-CMore clinics in Pittsburgh
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