Avera Acute Care — Pierre, SD
Urgent Care Clinics • Pierre, SD
Ratings by platform
- Vivian Health: 3.5/5 (based on 4 reviews) (4 reviews)
- Momentary Labs (based on CMS data): 3/5 stars (218 patient surveys (HCAHPS))
- MedicalRecords.com: 2.1/5 (18 reviews)
What patients say
Patients praise
- many patients report receiving excellent medical care
- friendly and helpful staff interactions reported by some patients
- convenience of having comprehensive services available locally
Common complaints
- concerns regarding staff attitude, specifically rudeness or condescension
- reports of poor communication from some medical staff
- negative historical anecdotes regarding specific patient care incidents
In patients' words
"It seems to me this medical group is a cluster of all the people who scored the lowest in their class and graduated out with a measly D-. Not only do I feel Avera is incompetent, but they are also full of rude and unwelcoming staff."
— MedicalRecords.com reviewer"I became ill in Pierre while traveling early last month and ended up spending several days in Avera St. Mary's. The medical care I received was excellent, and almost every single staff member at every level was friendly, comforting and helpful to me and my husband."
— Yelp/MedicalRecords.com reviewerMore clinics in Pierre
Why Multi-Specialty Medical Groups Have Superb Patient Care -
Patients praise: Doctors take time to listen, answer questions, and do not rush patients · Patient care described as caring/compassionate and professional.
Avera Family Medicine — Pierre, SD
Patients praise: attentive, thorough, and compassionate medical providers · nursing staff praised for warm and welcoming attitudes.
Pierre Eye Clinic - Pierre, SD
Patients praise: professional and prompt staff · clear communication regarding vision health and prescriptions.
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