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Pediatrics (Children's Health) | Sanford Health | SD, ND, MN, OK

Pediatrics / pediatric health (included via Sanford pediatric services)Pierre, SD

★★★★☆3.8/5704 reviews across 2 platforms

Ratings by platform

  • Centers for Medicare & Medicaid Services (CMS): 76.7 out of 100 (MIPS Quality Score) (698 providers scored)
  • ComplaintsBoard: 1.0/5 (6 complaints (ComplaintsBoard))
  • Birdeye (Specialty Clinic): Low star rating generally cited in critical reviews (10 reviews)

What patients say

Patients praise

  • High praise for individual physicians and medical care quality
  • Examples of compassionate and empathetic specialized care
  • Providers described as thorough and concerned

Common complaints

  • Billing and insurance confusion/surprise charges
  • Difficult communication with staff and nursing personnel
  • Concerns regarding appointment scheduling and cancellation processes
  • Instances of poor bedside manner or dismissive attitudes from some staff
  • Isolated reports of environmental issues such as pests in facilities

In patients' words

"I hate leaving one star because we’ve had good experiences in the specialty clinic. However our recent experience was extremely traumatic..."

Birdeye Review

"Our child’s doctor is wonderful. We have had pleasant experiences with him. However his nursing staff... is incredibly rude, short, and condescending."

LocalityBiz Review

"Dr. Duis has been a lifeline for my child and our family. Her compassion and empathy are unmatched."

WebMD Provider Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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Avera Family Medicine — Pierre, SD

★★★★★4.9/5(402 reviews · 2 platforms)

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★★★★★4.9/5(321 reviews · 1 platforms)

Patients praise: professional and prompt staff · clear communication regarding vision health and prescriptions.

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