Urgent Care In Arizona | NextCare AZ Locations
Urgent Care • Phoenix, AZ
Ratings by platform
- Birdeye (E Indian School Rd): 4.5/5 (1,076 reviews)
- Birdeye (W McDowell Rd): 4.3/5 (1,763 reviews)
- Solv Health: 4.7/5 (7,885 reviews (Phoenix aggregate))
What patients say
Patients praise
- Convenient online booking and check-in system
- Friendly and helpful bedside manner by some providers and staff members
- Quick and efficient service for specific visits (e.g., physicals, minor ailments)
- Availability of same-day appointments
- Clean and modern facility environments reported by some patients
Common complaints
- Long and unpredictable wait times, even with scheduled appointments
- Unprofessional or rude staff interactions
- Inconsistent communication regarding test results and follow-ups
- Dissatisfaction with billing transparency and unexpected charges
- Concerns regarding perceived facility cleanliness and organization
In patients' words
"Not really sure what the point of making an appointment is. Waiting. And waiting. And no sign of seeing anyone within an hour or more of appointment time."
— Birdeye Review"Sometimes the wait times are long but, during my visit the staff made me feel cared for."
— Solv Health Review"Liars!!! They told me the splints were $20 each. Just got a bill for $250 each. Terrible customer service and dishonest."
— Yelp ReviewMore clinics in Phoenix
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