Family Medicine in Phoenix, AZ - Find a Doctor | Banner Health
Family Medicine • Phoenix, AZ
What patients say
Patients praise
- Individual family medicine physicians and nurse practitioners frequently receive high patient satisfaction ratings for being thorough, knowledgeable, and caring
- Patients appreciate providers who listen to concerns, communicate clearly, and take necessary time during visits
- Professional and efficient care reported in clinical settings for routine and specific health issues
Common complaints
- Significant concerns regarding billing practices, including unexpected medical credit card sign-ups without patient consent
- Difficulty navigating customer service, specifically scheduling appointments and resolving billing disputes
- Long wait times for appointments and reaching administrative staff
- Complaints about billing errors and being sent to collections incorrectly
In patients' words
"Jessica is the best practitioner I've ever met. She listens, asks follow up questions, and communicates clearly. She expresses care and thoughtfulness about my health and experience during the appointment."
— Banner Health Provider Page"I have had so many poor customer service experiences with Banner Health that I finally felt compelled to share online... The back office (scheduling and billing departments) must be incompetent... Banner is at the bottom of the customer experience scale."
— TrustpilotMore clinics in Phoenix
Family Practice Specialists – IntraCare Health Center
Patients praise: Highly regarded and attentive individual physicians (notably Dr. Francyk and Dr. Gloyd) · Professional and knowledgeable medical staff.
Desert Bloom Family Medicine
Patients praise: Patients appreciating providers who take time to answer questions and explain care steps · Specific praise for certain medical providers like Christine Rocks-Lopez and Dr. Ethan Kennedy.
Foothills Physical Therapy & Sports Medicine
Patients praise: Knowledgeable and supportive staff · Friendly and welcoming environment (often described as being treated like family).
Women's Health Arizona
Patients praise: Compassionate, knowledgeable, and attentive providers · Strong patient trust and long-term loyalty to specific doctors.
Phoenix Women's Clinic
Patients praise: Compassionate and non-judgmental care, particularly for sensitive procedures · Professional and knowledgeable medical staff and practitioners.
Camelback Women's Health
Patients praise: Attentive and thorough care · Excellent bedside manner and compassionate communication.
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