Desert Bloom Family Medicine: Family Doctor Phoenix AZ
Family Medicine • Phoenix, AZ
Ratings by platform
- Birdeye (Aggregated): 4 out of 5 stars (aggregated across platforms) (709 reviews)
- Yelp: 2 out of 5 stars (65 reviews)
What patients say
Patients praise
- Patients appreciating providers who take time to answer questions and explain care steps
- Specific praise for certain medical providers like Christine Rocks-Lopez and Dr. Ethan Kennedy
Common complaints
- Difficulty reaching the office by phone
- Issues with administrative and billing organization
- Reports of rude or unprofessional staff interactions
- Concerns regarding rushing during appointments
- Communication issues regarding physician availability and insurance coverage
In patients' words
"The doctors always take their time with you and make sure you get all of your questions answered. They also make sure you understand what steps you should take for your own care."
— Yelp Reviewer (Karen B.)"They never answer their phone!!! It's sooo frustrating!!! When you call you get dead air and when they answer they say to hold and they hang up."
— Yelp Reviewer (Bianca N.)"Horrible experience! met with FNP Lopez regarding some concerns Lopez was in such a hurry, she just rushes people out of there.. please consider going to another practice especially if you are experie"
— Apple Maps Reviewer (Lucy Q.)More clinics in Phoenix
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