Doctors - Primary Care in Arizona - Mayo Clinic
Primary Care • Phoenix, AZ
Ratings by platform
- Healthgrades (Dr. Michael Bryan): 3.5 out of 5 stars (8 reviews)
- Yelp (Thunderbird location): 3.8 out of 5 stars (33 reviews)
- TrustReviewers.com (San Tan location): 4.0 out of 5 stars (19 reviews)
- Yahoo Local (Chandler location): 2.5 out of 5 stars (not explicitly stated (average based on star distribution))
What patients say
Patients praise
- Praise for specific, attentive, and knowledgeable individual providers and nurse practitioners
- Recognition of state-of-the-art facilities and medical expertise when access is granted
- Appreciation for thorough care from specific doctors and staff members once seen
Common complaints
- Significant difficulty scheduling appointments and long wait times
- Reports of being unable to establish care or being dropped from the system
- Frustration with administrative and appointment-scheduling systems
- Concerns about perceived depersonalization and corporate-like experiences compared to expectations
- Reports of billing complications and difficulties with insurance coverage, particularly regarding Medicare
- Occasional complaints of dismissive or cold interactions with specific providers
In patients' words
"I have always raved about the Mayo but I have to say in the past few years they have gone downhill and are slowly becoming just like all the other corp. hospitals..."
— Patient Review (LocalityBiz)"We are existing Mayo patients and the new appointment system is terrible. We have been waiting to schedule annual physical since September. It has been three months, and I still dont have a confirmed appointment."
— Patient Review (TrustReviewers.com)"They have state of the art equipment and their health care professionals excel in the latest medical knowledge, studies, and drugs."
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