Phoenix Children's Pediatrics
Pediatrics • Phoenix, AZ
Ratings by platform
- Birdeye (General Pediatrics - Thomas Campus): 3.1/5 stars (15 reviews)
- Birdeye (Phoenix Children's Center Ltd): 4.6/5 stars (8 reviews)
What patients say
Patients praise
- Doctors are frequently described as thorough, patient, friendly, and knowledgeable
- Convenience of neighborhood locations backed by a major health system
- Strong, compassionate care for newborns and routine checkups
- Responsiveness and willingness to spend time answering questions during appointments
Common complaints
- Long wait times and difficulty booking appointments due to high demand
- Frustration with front office staff, including perceived unhelpfulness, rudeness, or unprofessional behavior
- Issues with billing communication and administrative/scheduling discrepancies
- Occasional negative experiences regarding policies or perceived corporate prioritization over personalized care
In patients' words
"Dr Callaway is so patient and thorough. We’ve been taking my son to her since his first newborn check. Her appointments are never rushed and she’s really timely."
— LocalityBiz Review"Recently, some families have faced challenges booking appointments due to high demand... Some parents have felt the impact on appointment availability, expressing frustration over not being able to schedule sick visits promptly."
— BestAroundTheCity Listing"When I asked why a balance was never communicated to me during any of my previous visits, the response I received from the billing manager was dismissive and unprofessional."
— LocalityBiz Review (regarding The Phoenix Children's Center Ltd)More clinics in Phoenix
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