vybe urgent care: Urgent Care & Walk-In Clinic Near You
Urgent Care • Philadelphia, PA
Ratings by platform
- Birdeye: 4.5/5 stars (8,428 reviews (aggregate))
- Google Business: 4.6/5 stars (~4.2K reviews)
- Yelp (1420 Chestnut St location): 3.4/5 stars (35 reviews)
What patients say
Patients praise
- Fast and efficient service in many instances
- Professional, kind, and compassionate staff and clinicians
- Clean and pleasant facilities
- Convenient online appointment scheduling
Common complaints
- Long wait times despite appointments
- Perceived rush in medical care and poor listening skills by some providers
- Difficulty contacting facilities by phone
- Inconsistent service quality across different locations
- Some patients feel the care provided did not match the cost or was ineffective
In patients' words
"I can not explain or properly articulate the amazing care I received... They were so proactive and kind. Explained everything so clearly and they were so compassionate."
— Birdeye review"The doctor was very rushed during my appointment... She didn’t listen as I explained my symptoms and was surprised when she finally did the flush and realized I did have stuff in there."
— RateXYZ/Google review"There is no way to contact the location by phone. The only options are to leave a voice message or visit the location in person."
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