City health centers | Services | City of Philadelphia
Urgent Care • Philadelphia, PA
Ratings by platform
- BestProsInTown for Health Center 2: 4.5/5 (based on summary of reviews) (71 reviews)
- Yelp for Health Center 2: 1/5 (n/a)
What patients say
Patients praise
- Comprehensive wraparound care services (doctors, dentists, pharmacies, specialists on-site)
- Accessible care for uninsured and underinsured patients regardless of insurance status
- Quality of primary care and medical providers perceived as good by many patients
- Welcoming and supportive environment in some instances
Common complaints
- Long wait times for appointments and at clinics
- Staff demeanor and professionalism concerns
- Difficulties with appointment cancellations and rescheduling
- Limited access for some patients due to high demand
In patients' words
"People rave about the health centers — not just because of the quality of care, but the wraparound comprehensive care you get there. There’s doctors, dentists, pharmacies on site, specialists."
— Adam Goldman, executive director at the Philadelphia Unemployment Project"This is a horrible place. The front desk people are so rude and mean. They have no clue how to do their job."
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