Jefferson Internal Medicine Associates
Internal Medicine • Philadelphia, PA
Ratings by platform
- Healthgrades: 4.9/5 (493 reviews)
- Yelp (63 reviews)
What patients say
Patients praise
- Individual physicians are often perceived as friendly, caring, and knowledgeable
- Patients generally report trust in their providers' medical decisions
Common complaints
- Difficulties with administrative staff and referral processes
- Poor communication and rude customer service over the phone
- Appointment scheduling errors and confusion
In patients' words
"I've had to pay, out of pocket, to be seen by doctors... I've filed complaints which went unanswered."
— LocalityBiz review"Drove an hour to center city had to pay to park. Have appt confirmation via text on phone. Showed up and said I have no appt. Ignorant staff did not seem to..."
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