Philadelphia's Leading Psychiatric & Mental Health Hospital | Belmont
Behavioral Health • Philadelphia, PA
Ratings by platform
- Birdeye/Aggregated platforms (Yelp, Google, Healthgrades): 2.2 out of 5 stars (351 reviews across multiple platforms)
- Birdeye (Addiction Medicine): 2.7 out of 5 stars (19 reviews)
What patients say
Patients praise
- Some patients reported feeling safe and stable during treatment
- Occasional praise for compassionate and helpful day-to-day staff
- Positive experiences with specific units or group therapy sessions
- Some patients felt their treatment was beneficial and effective
Common complaints
- Poor communication and difficulty reaching staff or case managers
- Long wait times for appointments and outpatient services
- Concerns regarding food quality and variety
- Reports of poor facility cleanliness and maintenance issues
- Negative staff interactions and rudeness
In patients' words
"The staff is very rude. Hang the phone on me or transfer me to a voice-mail line that no one call you back. The food is really bad and so the water."
— Detox.net review"The staff is extremely friendly and very helpful. I was on 4 south. The music woman was amazing .. the group therapy are very helpful. The food was very yummy . And snack time. I was very pleased w my treatment"
— LocalityBiz review"I found community and several patient, caring, understanding staff members to support me when I was at my sickest. From what I recall, the psychiatrist was sort of inaccessible, but the day-to-day staff was great."
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