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Primary Care Doctors Near Me in Pflugerville, TX

Primary CarePflugerville, TX

★★★★★4.5/5200 reviews across 5 platforms

Ratings by platform

  • WebMD / Vitals: 5.0/5.0 (62 ratings) (61 reviews)
  • Healthgrades: 3.3/5.0 (28 ratings) (28 ratings)
  • WebMD: 5.0/5.0 (42 ratings) (42 reviews)
  • WebMD / US News: 4.0/5.0 (37-136 ratings) (37-136 ratings)
  • Baylor Scott & White Health: 4.7/5.0 (32 ratings) (32 ratings)

What patients say

Patients praise

  • High patient satisfaction with physician attentiveness, listening skills, and caring attitude.
  • Providers described as thorough, professional, knowledgeable, and compassionate.
  • Efficient communication and prompt follow-up on test results.
  • Ease of securing prescription refills.

Common complaints

  • Frustration with front office staff, including reports of rudeness or difficulty with communication.
  • Complaints regarding rushed appointments and insufficient time spent with patients.
  • Concerns about lack of empathy, poor bedside manner, or not feeling listened to.
  • Issues with administrative processes such as appointment scheduling delays, redundant follow-up requirements, or focus on medical coding over patient health.

In patients' words

"She listened to everything I said and acted on my concerns. After I mention my problems she sent me to do labs and order the referrals to specialists to take care of my problems."

WebMD patient review for Dr. Leah Hernandez

"She seemed more concerned about the coding of the appointment than about my health. Refused to listen to all my health concerns. She asked me to make another appointment instead."

Healthgrades patient review for Dr. Cathy Castillo

"Outstanding physician. Knowledgeable, caring, super professional and puts the patient first!"

WebMD patient review for Dr. Brian Lee

"He actually listens and takes everything into account. I have had 0 issues getting prescriptions refills through him as well."

DocSpot patient review for Dr. Travis Averitt

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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