ARC Pflugerville - Clinics
Primary Care • Pflugerville, TX
Ratings by platform
- Official ARC Website: 4.8/5 (internal)
- Apple Maps: 2.7/5
- BestProsInTown: not specified (110 reviews)
What patients say
Patients praise
- pleasant and helpful front-desk staff in some instances
- convenience of same-day appointments, on-site lab, and all-night nurse services
- appreciation for the online MyChart portal for managing records and communication
Common complaints
- unprofessional or rude interactions with staff and providers
- long wait times for appointments and during visits
- billing and insurance coverage issues
- difficulties with communication and scheduling
- perceived lack of concern for patient questions or history
In patients' words
"First time seeing a doctor here and she was awful and unprofessional... she started to make snide remarks... As she left the room she rudely threw my lab order in my face."
— Yelp user review"Though I was disappointed in the lack off communication, the staff was pleasant and did their best to help me find help elsewhere."
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