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Primary Care in Pflugerville, TX

Internal MedicinePflugerville, TX

★★★★★4.5/5272 reviews across 5 platforms

Ratings by platform

  • Austin Regional Clinic (ARC) Website: 4.8 out of 5 stars (location level) (Not specified for location overall)
  • WebMD Care (Dr. Leah Hernandez): 5.0 out of 5 stars (62 ratings)
  • WebMD Care (Dr. Brian Lee): 5.0 out of 5 stars (42 ratings)
  • U.S. News & World Report (Dr. John R. Boyd): 4 out of 5 stars (136 reviews)
  • Baylor Scott & White Health (Stephanie James, FNP): 4.7 out of 5 stars (32 ratings)

What patients say

Patients praise

  • Attentive, thorough, and knowledgeable providers
  • Supportive and caring nursing/support staff in many instances
  • Convenient locations and availability of weekend/urgent care hours
  • High satisfaction ratings for specific family medicine physicians

Common complaints

  • Long wait times for appointments and at the clinic
  • Unprofessional or rude front desk staff/receptionists
  • Difficulty reaching staff via phone or unresponsive phone lines
  • Perceived cold or dismissive demeanor from certain providers

In patients' words

"Talk about disrespectful! Tina Philip needs to learn how to talk to people! ... She doesn’t listen at all! She only acts like what’s the best for her not anyone else."

Parkway Primary Care review

"Love everyone here! The front desk, MAs, nurses and Dr Kaur are 10/10. Dr Kaur was so thorough and she made me feel heard. No dismissals whatsoever!"

ARC Kelly Lane review

"Do NOT bother with this clinic. I just tried calling their main line for this location at 10am on Tuesday... NO ONE ever answers the phone."

Ascension Medical Group Seton Primary Care review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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