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ARC Pflugerville - Clinics

Internal MedicinePflugerville, TX

★★★★☆4.3/5156 reviews across 2 platforms

Ratings by platform

  • BestProsInTown: 4.8/5 (internal clinic aggregate) (110 reviews (BestProsInTown))
  • Yelp (via MapQuest): 3.0/5 (46 reviews)

What patients say

Patients praise

  • friendly and professional staff in many interactions
  • convenient access to same-day appointments and on-site labs
  • helpful and centralized online portal (MyChart)
  • supportive and collaborative environment for many patients

Common complaints

  • long wait times for appointments and on hold for phone calls
  • appointment cancellations or rescheduling issues
  • frustrations with billing and care coordination
  • perceived lack of communication or attention during visits

In patients' words

"Arc is a horrible place to do business with. I called about paying a bill. I was on hold for 25 minutes. This shows a total disrespect from my time."

Yelp reviewer (Kerry P.)

"The clinic is appreciated for its friendly staff who listen to concerns and work collaboratively with patients to find solutions."

BestProsInTown overview

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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