
ARC Pflugerville - Clinics
Internal Medicine • Pflugerville, TX
Ratings by platform
- BestProsInTown: 4.8/5 (internal clinic aggregate) (110 reviews (BestProsInTown))
- Yelp (via MapQuest): 3.0/5 (46 reviews)
What patients say
Patients praise
- friendly and professional staff in many interactions
- convenient access to same-day appointments and on-site labs
- helpful and centralized online portal (MyChart)
- supportive and collaborative environment for many patients
Common complaints
- long wait times for appointments and on hold for phone calls
- appointment cancellations or rescheduling issues
- frustrations with billing and care coordination
- perceived lack of communication or attention during visits
In patients' words
"Arc is a horrible place to do business with. I called about paying a bill. I was on hold for 25 minutes. This shows a total disrespect from my time."
— Yelp reviewer (Kerry P.)"The clinic is appreciated for its friendly staff who listen to concerns and work collaboratively with patients to find solutions."
— BestProsInTown overviewMore clinics in Pflugerville
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