Poplar Springs Hospital | Petersburg, VA Behavioral Health ...
Behavioral Health • Petersburg, VA
Ratings by platform
- Rehab.com: 2.06/5 (410)
- Vivian Health: 1.6/5 (12)
What patients say
Patients praise
- Some patients in specific programs (e.g., military) reported positive experiences
- Occasional praise for individual staff members who are caring
- Modern and clean facility environment noted by some alumni
Common complaints
- Understaffing and high staff turnover
- Concerns regarding safety and violence on units
- Poor management and lack of leadership support
- Inadequate patient care and lack of personalized therapy
- Negative experiences with food quality and lack of recreational activities
- Reports of verbal abuse or neglect by staff
In patients' words
"Extremely unsafe environment. Staff injuries all the time... Never enough staff."
— Vivian Health review (2026)"My roommate sexually assaulted and harassed me... The staff? They didn't care. They were abusive."
— Network of Care user review"The majority of alumni felt that treatment was effective and praised the staff. However, the alumni noted issues with meal quality and suggested the availability of more activities."
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