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Behavioral HealthPetersburg, VA

★★★★☆3.9/5508 reviews across 5 platforms

Ratings by platform

  • Birdeye (Virginia South Psychiatric): 3.7/5 (264 reviews)
  • Birdeye (Central State Hospital): 2.7/5 (51 reviews)
  • Birdeye (Crossroads Treatment Center): 4.6/5 (188 reviews)
  • Healthgrades (Dr. Richard Bowers Jr.): 3.0/5 (2 ratings)
  • Healthgrades (Arsheia Jones, LPC): 5.0/5 (3 reviews)

What patients say

Patients praise

  • Efficient and welcoming service at specific facilities like Crossroads Treatment Center
  • Highly qualified individual providers noted for being knowledgeable and caring
  • Good experiences with telehealth options

Common complaints

  • Difficulty reaching office staff and long wait times for return calls
  • Reports of rude or unprofessional staff interactions
  • Concerns regarding empathy and listening skills of certain providers
  • Frustration with administrative processes including medication refills and appointment scheduling

In patients' words

"The minute you have to call you’ll NEVER hear back and things will spiral from there."

Birdeye Review of Virginia South Psychiatric

"Efficient dosing process, friendly staff... If you are looking for a MAT provider, and are close to the Petersburg/Prince George area, 100% recommended this one."

Birdeye Review of Crossroads Treatment Center

"Instead, he showed no real interest in getting to know me, and quickly moved toward prescribing medication. That approach shut me down immediately."

LocalityBiz Review of Virginia South Psychiatric/Family Services

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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