Hearthside Family Health — Peterborough, New Hampshire
Primary Care • Peterborough, NH
Ratings by platform
- Birdeye: 4.4 out of 5 (14 reviews)
- FamilyDoctorDirectories.com: 4.8 out of 5 (12 reviews)
- MapQuest: not clearly shown (29 reviews)
What patients say
Patients praise
- Convenient access and quick communication via direct contact (text/email/calls)
- Kind, personal, attentive care from providers
- Prompt treatment for routine needs (e.g., minimal waiting)
- Positive experiences with prescriptions/refills and appointment scheduling
Common complaints
- Paperwork/administrative issues (e.g., insurance handled incorrectly)
- Subscription/direct primary care structure mentioned as inappropriate by at least one reviewer
- Some complaints about lack of timely care for a seriously ill patient
In patients' words
"“Lots of paperwork errors. Messed up my insurance twice within the last year despite updating my information with them in writing. It is a subscription service as well, which doesn’t seem right for healthcare.”"
— Birdeye review snippet"“If you're looking for a primary care practice that 100% has your back, I highly recommend this group… They're always quick to fill prescriptions, answer questions and get either a telehealth or in-person appointment.”"
— Birdeye review snippet"“The easy communication with Dr. Klonel through Direct Primary Care… Now I can text, email, or call her directly and get a quick response and the help or solution I need.”"
— localitybiz review snippet"“Dr Fischera has been my parent's Dr for years and he is great! However, we have been unhappy since he moved to this practice. My mother… could not get a timely…”"
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