Concord Orthopaedics: Orthopaedic Care NH

Patients praise

• High level of professional and compassionate care from many physicians
• Effective and successful surgical outcomes for many patients
• Appreciation for clear communication and thorough explanations of diagnoses and options
• Swift and accessible care through their acute injury clinics and scheduling systems
• Friendly, helpful, and supportive clinical staff experiences for many patients

Common complaints

• Long wait times for appointments and while at the clinic
• Dissatisfaction with administrative processes, including the online portal and payment systems
• Complaints regarding perceived rudeness or unresponsiveness of some staff members
• Instances where patients felt their concerns were not thoroughly addressed by providers
• Occasional difficulties in reaching the office by phone