Monadnock Community Hospital | Comprehensive Care in ...
Primary Care • Peterborough, NH
Ratings by platform
- Birdeye: 3 out of 5 stars (205 reviews)
- Monadnock Community Hospital: Emergency Room (Birdeye): 2.7 out of 5 stars (22 reviews)
- CMS HCAHPS (reported by Momentary Labs): 4 out of 5 stars (214 completed patient surveys)
What patients say
Patients praise
- Strong patient recommendation rates, with 77% of patients reporting they would recommend the hospital
- Above-average nurse and doctor communication scores compared to national averages
- Good ratings for hospital cleanliness and facility maintenance
Common complaints
- Concerns regarding communication and bedside manner, particularly in the emergency room
- Reports of long waits and administrative/processing delays for medical records
- Mixed feedback on staff responsiveness and compassion in emergency settings
In patients' words
"The ER providers here are not compassionate or understanding of patient needs... I strongly recommend going to a different hospital."
— Birdeye (Emergency Room review)"The hospital's top strength is nurse communication, with 84.0% of patients reporting that nurses always communicated well, surpassing the national average of 78.6%."
— Momentary Labs (citing CMS HCAHPS)More clinics in Peterborough
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