Dr. James A. Dugan, MD
Urology • Peru, IN
Ratings by platform
- Birdeye: 4.9/5 (259 reviews)
- WebMD: 3.5/5 (46 reviews)
- Healthgrades: 3.4/5 (29 reviews)
What patients say
Patients praise
- Patients described the doctor as thorough and detail-oriented
- Some patients praised successful surgical outcomes, such as vasectomy reversals and cancer treatment management
- Reports of the doctor being caring, taking time to listen, and explaining medical issues clearly
Common complaints
- Reports of rude, demeaning, or sarcastic office staff (specifically mentioned by name as 'Terri')
- Complaints regarding poor communication and lack of urgency in care
- Instances of feeling belittled during appointments
- Concerns regarding sloppy record keeping and lack of proper explanation for procedures
In patients' words
"Dr Dugan is an outstanding doctor. I just had prostate surgery and an very pleased with the results."
— Birdeye review"The absolute worst experience of my life! Rude and nasty nurse Terri with the most terrible attitude I have ever witnessed! Dr. Dugan is nonchalant with no sense of urgency..."
— Healthgrades/Vitals review"I felt like he truly cared about me and what was going on, he was very thorough, explained things well, and even drew a picture for me to help me understand."
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