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Dr. James A. Dugan, M.D., F.A.C.S.

Urology • Peru, IN

★★★★★4.8/5305 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report: 5/5 (276 reviews)
  • Healthgrades: 3.4/5 (29 reviews)

What patients say

Patients praise

  • Patients appreciate thoroughness of diagnoses and detailed explanations
  • Staff often described as attentive, professional, and compassionate
  • Efficiency in scheduling appointments and responsiveness to patient concerns mentioned by some patients
  • Several patients highly recommend the care received and express satisfaction with surgical outcomes

Common complaints

  • Reports of poor bedside manner and feeling rushed during appointments
  • Concerns regarding communication skills and record keeping
  • Some patients expressed dissatisfaction with post-procedure results or persistent symptoms
  • Isolated complaints about lack of procedure explanation or follow-up communication

In patients' words

"Dr Dugan is an outstanding doctor. I just had prostate surgery and an very pleased with the results."

— Healthgrades

"I have to push them to order an MRI which I did myself. Terrible communication skills and very sloppy record keeping. STAY AWAY!"

— Healthgrades

"He was uncaring and like I was a waste of his time. You should not get your consultation at the checkout counter"

— WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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