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The Jeannette J. Phillips Community Health Center

Surgery • Peekskill, NY

★★★☆☆3.4/5284 reviews across 2 platforms

Ratings by platform

  • Aggregated online reviews (e.g., Rehab.com, Clinicsforfree.com): 3.3/5 (210 reviews)
  • Online review aggregation sites (e.g., OurReviews.today): 3.5/5 (74 reviews)

What patients say

Patients praise

  • Friendly and compassionate staff in some departments (e.g., dental, nursing)
  • Thorough and helpful medical providers mentioned by some patients
  • Clean, modern, and welcoming facility environment
  • Efficient and high-quality care experiences reported by some patients

Common complaints

  • Long wait times for appointments and in-office visits
  • Perceived lack of professionalism or rudeness from some staff and medical providers
  • Difficulty scheduling appointments and issues with appointment cancellations/rescheduling
  • Concerns regarding medical accuracy and follow-up communication
  • Frustration with administrative processes (e.g., telehealth, call center wait times)

In patients' words

"They walked me through my pregnancy with extra love and care! It was 5 star treatment. The staff was very friendly and comforting."

— LocalityBiz user review

"You can never get an appointment here. It’s like the hunger games trying to get one. I waited months just to get a TELEHEALTH appointment, only to be met with extreme unprofessionalism and rudeness..."

— Clinicsforfree.com user review

"Limpio y bello todo el edificio,, el personal muy atento, amable y una calidad de servicio excepcional..."

— Google user review aggregated on Rehab.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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