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NewYork-Presbyterian Medical Group Hudson Valley

Surgery • Peekskill, NY

★★★★★4.8/52,547 reviews across 4 platforms

Ratings by platform

  • NewYork-Presbyterian (provider page for Surbhi Agarwal, MD): 4.8/5 (2,547 reviews)
  • Vitals (practice listing): 4.1
  • LocalityBiz (practice review feed for 211 S Division St location)
  • Medical/Hospital review site (NewYork-Presbyterian Hudson Valley Hospital)

What patients say

Patients praise

  • Convenient location/access to the office at 211 S Division St
  • Positive experiences with doctors (e.g., described as thorough, prepared, and taking time for questions)

Common complaints

  • Scheduling/administrative mistakes and poor customer service (wrong day appointment, rude front desk)
  • Difficulty getting in touch / problems with bloodwork order handling and delays
  • Complaints of uncaring or incompetent staff and poor bedside manner at related Hudson Valley Hospital care

In patients' words

""The office is fine. The problem is getting in touch with them.""

— LocalityBiz review excerpt (211 S Division St practice page)

""The worst customer experience/service I've ever received in a medical practice!""

— LocalityBiz review excerpt (211 S Division St practice page)

""They walked me through my pregnancy with extra love and care! It was 5 star treatment.""

— LocalityBiz review excerpt (general Peekskill healthcare services list including 211 S Division St)

""was treated horrible. my mom was in icu for 2 months and the icu doctors was so cold and heartless.""

— medicals-health.com review excerpt (NewYork-Presbyterian Hudson Valley Hospital)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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