The Emerald Peek Rehabilitation and Nursing Center
Rehabilitation and Nursing Centers • Peekskill, NY
Ratings by platform
- Medicare/CMS Overall Rating: 2/5 (2,026 reviews)
- Aggregated review platforms: 4.2/5 (113 reviews)
What patients say
Patients praise
- Some families report positive experiences with caregiving staff warmth and engagement
Common complaints
- Inconsistent billing practices and surprise charges
- Reports of neglectful care and medication management issues
- Communication gaps regarding medical appointments and discharges
- Understaffing concerns
- Administrative and billing friction resulting in collection actions
- Specific deficiencies regarding pharmaceutical services and accident supervision
In patients' words
"Emerald Peek has gone back on their word, refusing to let her attend [oncology appointments]. Nothing was ever put in writing, leaving us with no protection and my mother without access to potentially life-saving treatment."
— Seniorly review"They describe the care as neglectful and sometimes life-threatening, including wrong medications, not giving water, and leaving residents unattended."
— Seniors.fyi summary of user experiencesMore clinics in Peekskill
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Patients praise: professional and knowledgeable staff · calming and friendly office environment.
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