Cortlandt Healthcare
Rehabilitation and Nursing Centers • Peekskill, NY
Ratings by platform
- Nursa (clinician-verified): 4.2/5 (113 reviews)
- seniors.fyi: 4.3/5 (113 reviews)
- US News Health (short-term rehab rating): 3/5
- Caring.com: 3.5/5 (4 reviews)
What patients say
Patients praise
- Some reviewers/caregivers report polite/respectful staff and positive engagement
- Some reviews mention cleanliness and acceptable food/activities
- Nursa clinician reviews show a relatively high overall score (4.2/5)
- A portion of families report being impressed with treatment and involvement in activities
Common complaints
- Staff behavior/attitude issues: dismissive or hostile/aggressive responses when families raise concerns
- Inconsistent or insufficient therapy time for rehab/short-term patients (e.g., fewer therapy hours than promised)
- Communication and administration issues: poor responsiveness, difficult advocacy experience
- Billing/financial friction/disputes and potential surprise charges or collections-related conflicts
- Regulatory/inspection and quality concerns reflected in low CMS/stars and documented complaints/violations
In patients' words
"“After having been hospitalized for 14 weeks… We were promised 2-3 hours of therapy per day. She got 45 minutes a day.”"
— MapQuest/Yelp excerpt for The Emerald Peek Rehabilitation & Nursing Center"“They report Emerald Peak kept billing for the entire stay even though insurance should cover it… warned of collection agencies.”"
— seniors.fyi review highlights for The Emerald Peek Rehabilitation And Nursing Center"“Our loved one… often did not receive her prescribed medications.”"
— seniorcare.com personal experience review for The Emerald Peek Rehabilitation and Nursing Center"“staff is questionable… very shorthanded… She needs to… and taken care of… yet, and she hasn't been in physical therapy.”"
— Caring.com community review excerpt for The Emerald Peek Rehabilitation & Nursing CenterMore clinics in Peekskill
The Emerald Peek Rehabilitation and Nursing Center
Patients praise: Some families report positive experiences with caregiving staff warmth and engagement.
Haven Physical Therapy
Patients praise: Knowledgeable and intuitive staff · Effective pain relief and rehabilitation results.
Northwell Cardiovascular Institute Cardiology at Fishkill
Patients praise: physicians described as thorough, compassionate, and professional · praise for clear communication of health information and test results.
Physical Therapy and Rehabilitation in Westchester & Hudson Valley
Patients praise: Compassionate, skilled, and professional therapists who provide personalized care · Effective pain reduction, mobility improvement, and successful post-surgical recovery.
Jennifer G. Goodale, DDS, PC
Patients praise: professional and knowledgeable staff · calming and friendly office environment.
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