Behavioral Health Programs - Andrus
Psychology • Peekskill, NY
Ratings by platform
- Rehab.com: 3.2/5 (5 reviews)
What patients say
Patients praise
- helpful staff including therapists and front desk personnel
- positive impact on family quality of life
- accessible and responsive support
Common complaints
- inadequate grievance process for reporting staff behavior
- perceived staff incompetence or rudeness
- difficulties with medication scheduling and refills due to limited physician availability
In patients' words
"I’ve had a wonderful experience will all of the staff including front desks and the therapist. This facility has helped my families quality of life. Will always be grateful."
— localitybiz.com review"According to the receptionist, their is no grievance process to report inappropriate behavior by a “therapist”. Ask to see credentials! And also a therapist should respect a parent of a child under his care who speaks up and advocates for their child, rather then being personal, petty and rude. Having only one medicating doctor on hand, they play with your med schedules simply cause he won’t be in when you rightfully need your refills."
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