
Find Psychiatrists In Peekskill, New York - LifeStance Health
Psychology • Peekskill, NY
Ratings by platform
- Trustpilot: 3.9/5 (1,838 reviews)
- Birdeye: 4.7/5 (126 reviews)
- PissedConsumer: 1.3/5 (14 reviews)
What patients say
Patients praise
- Many patients appreciate the attentive, empathetic, and knowledgeable nature of individual providers
- Some patients feel heard, respected, and genuinely cared for by their clinicians
- Ease of initial scheduling mentioned by some users
- Helpfulness of certain office staff members in coordinating care
Common complaints
- Significant issues with billing departments, including overcharging, opaque billing practices, and difficulties resolving discrepancies
- Challenges in contacting customer service and administrative support staff
- Inconsistent quality of care and provider professionalism, with reports of rude, disrespectful, or unprofessional conduct
- Frustrations with appointment scheduling, frequent cancellations by the company, and no-show fees for appointments cancelled by the provider or due to administrative errors
- Difficulties with prescription refill management and communication portals
In patients' words
"Many people consistently praise the staff for their attentive and empathetic approach... However, some customers also noted significant issues with payment and contact."
— Trustpilot review summary"I currently have an over $800 patient balance bill on my account with no insurance applied. I have disputed this with multiple customer service representatives over months... I am at my wit's end with this company."
— BBB ComplaintMore clinics in Peekskill
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Jennifer G. Goodale, DDS, PC
Patients praise: professional and knowledgeable staff · calming and friendly office environment.
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