Southwest Orthopedic Group, LLP Pearland, TX Office
Orthopedics • Pearland, TX
Ratings by platform
- Yelp (aggregated across locations): 2.5/5 (11 reviews)
- Practice website (mysurgeon.com): ~4.84/5 (1746 reviews (company-wide))
What patients say
Patients praise
- High levels of patient satisfaction reported on the practice's own website with an average rating around 4.8/5
- Physicians described as knowledgeable, thorough, and experts in their fields
- Positive feedback on successful surgeries and effective treatment plans
- Some staff members noted as being courteous, efficient, and friendly
Common complaints
- Reports of long wait times for appointments and in the office
- Complaints regarding rude or dismissive communication from some staff and physicians
- Occasional concerns about billing errors or issues with insurance communication
- Some patients felt their specific concerns were not adequately listened to or examined
In patients' words
"Doctor is good, but overbooked. Office staff is incompetent - incapable of maintaining communication, makes numerous billing errors..."
— Yelp review"Dr. Omar Illahi was extremely thorough with his evaluation. He took his time to listen to my concerns... His office staff is very courteous and efficient. I left his office very satisfied."
— Patient testimonial on mysurgeon.com"The only person I like there is the receptionist, Dr Gable don't take the time to communicate with patients kind of rude or unkind..."
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