
Neuroscience at Memorial Hermann Pearland Hospital
Neurology • Pearland, TX
Ratings by platform
- Houston Neurological Institute (internal site): 4.88/5 (1,721 reviews)
What patients say
Patients praise
- Specific neurologists are highly praised for listening skills and thoroughness
- Some patients report life-changing, compassionate care from individual providers
- High overall satisfaction scores reported by certain specialty institutes on the campus
Common complaints
- Poor customer service and bedside manner at specific clinics located at the campus
- Long wait times for appointments and follow-ups
- Issues with office staff, including perceived rudeness and unresponsiveness
- Frustration with administrative processes, such as insurance verification and communication errors
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