Lahey Clinic
Urology • Peabody, MA
Ratings by platform
- WebMD Care (for Dr. Joseph Shalhoub): 4.5/5 (31 reviews)
- WebMD Care (for Dr. Alan Rote): 3.0/5 (4 reviews)
- Vitals (for Dr. Joseph Shalhoub): 4.3/5 (26 reviews)
What patients say
Patients praise
- Providers frequently praised for professionalism, thoroughness, and listening to patient concerns
- Patients report successful outcomes and feeling comfortable with surgical procedures
- Staff, including lab personnel, described as helpful and friendly in several patient accounts
- Efficient emergency and lab services reported
Common complaints
- Reports of rushed or irritated staff during procedures
- Some feedback mentions needs improvement in staff courtesy or communication in specific provider instances
- Concerns regarding long wait times for appointments
In patients' words
"Dr. Shalhoub is the VERY BEST physician I have ever worked with."
— Vitals review for Dr. Joseph Shalhoub"First time at Lahey for a colonoscopy, 45 minutes past my appointment. Than a rush to get me ready... modern medicine is great but lacks soul."
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