Spaulding Rehabilitation
Occupational Therapy • Peabody, MA
Ratings by platform
- Beaming Health: 1.3/5 (3 reviews)
- Boston Consumers' Checkbook (8 reviews)
- BestProsInTown (12 reviews)
What patients say
Patients praise
- Professional competence and thoroughness in care
- Helpful advice provided by staff
Common complaints
- Rude or insensitive staff interactions
- Poor customer service skills
- Lack of compassion for patients in pain
- Negative experiences with specific therapists during treatment sessions
In patients' words
"PT was condescending, rude, and insensitive when her manuevers put me in pain."
— Yelp review by Jen"Really rude office staff with no compassion for people in pain bad customer service skills and who are clearly shopping for acceptable patients."
— Beaming Health review by Cole F.More clinics in Peabody
Our Palliative Care Services
Patients praise: improvement in symptom management (e.g., pain reduction) · enhanced quality of life through additional layer of support.
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Patients praise: Professional and knowledgeable staff · Thorough explanations of treatment plans.
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Patients praise: doctors praised for expertise and professionalism · caring demeanor of some staff members.
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Patients praise: Physicians described as attentive, thorough, and good listeners · Appreciation for physicians who take time to explain medical concerns and involve patients in decision-making.
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