Addiction Treatment | Mountain View Hospital - Payson
Substance Use Treatment • Payson, UT
Ratings by platform
- CMS HCAHPS (reported via Momentary): 4 out of 5 stars (based on 262 patient surveys) (262 completed surveys)
- Healthgrades: 74% gave a rating of 9 or 10
What patients say
Patients praise
- cleanliness rated highly above national average
- strong communication from nurses and doctors
- patient-centered care reported by some patients
- high patient recommendation rate
Common complaints
- billing and invoicing issues
- reports of rude or condescending staff/physicians
- concerns regarding care transition
In patients' words
"Great hospital and staff. The very worst billing ever... What a joke... avoid them when ever possible."
— findrehabcenters.org"I've been hospital long term other places but Mountain View was so different & caring I almost hated to leave. Great staff who went above and beyond taking care of me."
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