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Family Medicine in Payson, UT - ProviderMatch - Intermountain Health logo

Family Medicine in Payson, UT - ProviderMatch - Intermountain Health

Family MedicinePayson, UT

★★★☆☆2.8/51,277 reviews across 3 platforms

Ratings by platform

  • Healthgrades (for specific individual provider): 3.7/5 stars (38 ratings)
  • Yelp (for Intermountain Healthcare overall): 2.8/5 stars (1239 reviews)
  • BBB (for Intermountain Healthcare overall): 1.1/5 stars (Multiple reviews)

What patients say

Patients praise

  • Providers noted for listening and bedside manner
  • Cleanliness of medical facilities noted by patients
  • Intermountain Health provides direct patient experience ratings online

Common complaints

  • Difficulties with billing processes and transparency
  • Poor customer service experiences
  • Frustrations with administrative communication and ticket resolution

In patients' words

"Dr. Dayton always takes the time to listen... I never feel she is rushed when I visit her. My kids love seeing her as well."

Healthgrades review of a Payson, UT physician

"They have failed to resolve several billing issues which we have opened 5 tickets for which have been closed before resolution."

Better Business Bureau (BBB) review for Intermountain Healthcare

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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