Urgent Care Services | Pasco, WA - Lourdes Health
Urgent Care • Pasco, WA
Ratings by platform
- Aggregated review platforms: 2.8/5 (~132-133 reviews (on specific platforms))
- Yelp/Apple Maps aggregate: 2.9/5 (10 reviews)
What patients say
Patients praise
- Professional and efficient medical staff
- Compassionate and caring approach by nurses and providers
- Convenient online scheduling and mobile check-in options
- Good integration with the broader health network for specialist referrals
Common complaints
- Long wait times, especially during peak hours
- Inconsistent quality of care
- Occasional unprofessional or rude staff behavior at the front desk
In patients' words
"My wait time even as a walk-in was minimal. The nurses were very kind and never minimized my symptoms or issues. The PA who saw me was fantastic."
— Trustburn testimonial"Long wait and minimal care. Front desk was extremely nice but once in back there was little to nothing done."
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