Lourdes Internal Medicine & Primary Care
Internal Medicine • Pasco, WA
What patients say
Patients praise
- Attentive and thorough bedside manner
- Compassionate and respectful communication
- Knowledgeable and accurate diagnostic skills
- Efficient, bilingual staff in some clinics
Common complaints
- Rude or unprofessional behavior from staff and some providers
- Difficulties with appointment scheduling and long hold times
- Concerns regarding billing issues and communication problems
- Reports of doctors rushing appointments or not listening to concerns
In patients' words
"Dr. Gloria is a very informed and kind physician. She not only acts concerned, but is very obviously concerned and listens attentively."
— Healthgrades patient review"My sister went in for a visit and he had the nerve to say that she wasnt a spiritual person, and he is the reasom she is sick and if she didnt like it she could leave!"
— Vitals patient review for Dr. Alex Najera"Jamara had been exceptional and has helped me beyond any other doctors I have seen. She has listen to me and treated me with so much dignity and compassion..."
— Birdeye patient review for Kinwell Primary Care"I’ve had to take my children to urgent care at a different clinic just so they could get the care they needed."
— Birdeye patient review for Kadlec Primary Care ClinicMore clinics in Pasco
Hansen Family Dental
Patients praise: friendly and polite staff · efficient and professional service.
Kadlec ExpressCare at Walgreens
Patients praise: High efficiency and minimal wait times for scheduled visits · Convenient online scheduling for same-day appointments.
Sound Audiology & Hearing Aids
Patients praise: Professional and amazing staff/doctors · Helpful and detail-oriented customer service.
Sound Audiology & Hearing Aids
Patients praise: Helpful and friendly staff · Expert/amazing doctors of audiology.
Lourdes Family Medicine
Patients praise: Many physicians are rated highly for bedside manner, listening skills, and professional competence · Efficiency in prescription management and appointment scheduling mentioned by some patients.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.