Lourdes Physician Clinics | Pasco, WA
General Surgery • Pasco, WA
Ratings by platform
- MedicalRecords.com: 3.4/5 (70 reviews)
- Lourdes Medical Group website (provider specific): 4.8/5 (273-607 reviews (varies by provider))
What patients say
Patients praise
- some positive experiences with specific doctors and nurse practitioners
- praise for professionalism in certain departments
- high ratings for some specific family medicine providers within the network
Common complaints
- reports of rude or uncompassionate staff behavior
- complaints regarding long wait times in the emergency room
- concerns over billing and perceived high costs for services
- allegations of misdiagnosis or inadequate care
- reports of poor facility conditions (e.g., cleanliness, uncomfortable furniture)
- security issues (e.g., theft of personal property)
In patients' words
"My Emergency Room experience was superb! Each department that saw me was kind, professional, and very knowledgeable."
— MedicalRecords.com"They lack empathy and compassion here... I really really do not recommend you come to this hospital."
— LocalityBiz"iPad and jewelry were stolen while family member was in surgery! Hospital is doing nothing about it."
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