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HCA Houston Healthcare Southeast

Sleep Medicine • Pasadena, TX

★★★☆☆3.3/565 reviews across 3 platforms

Ratings by platform

  • Google Reviews for Clear Lake Specialties Sleep Center: 3.5/5 (28 reviews)
  • Healthgrades for Dr. Robert Fayle, MD: 3.7/5 (18 reviews)
  • Yelp: 2.5/5 (19 reviews)

What patients say

Patients praise

  • Knowledgeable and professional clinical staff and technicians
  • Helpful and kind bedside manner during sleep studies
  • Positive experiences with insurance verification and helpfulness with equipment setup

Common complaints

  • Difficulty with administrative communication, including answering phone calls and scheduling appointments
  • Frustration regarding policies requiring office visits for simple clinical questions
  • Understaffing concerns reported at some office locations

In patients' words

"Madison was very knowledgeable and very helpful with the set up of my machine. She was very polite and took all the time that I needed."

— Google Review for Clear Lake Specialties Sleep Center

"Office/sleep lab is understaffed and unresponsive... sleep lab doesn't answer the phone, no support with broken sleep equipment during testing."

— Healthgrades review for Dr. Robert Fayle, MD's office

"My experience was very pleasant with the staff! Walked in to the ER with a referral from a previous doctor and was attended promptly. The nurses make you feel very comfortable and the doctors are very helpful."

— Review for HCA Houston Healthcare Southeast Sleep Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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