Foothill Pulmonary and Critical Care Consultants Medical Group
Pulmonary Medicine • Pasadena, CA
Ratings by platform
- Yelp: 2.0/5 (70 reviews)
- Apple Maps: 1.9/5 (78 reviews)
What patients say
Patients praise
- Physicians are generally regarded as professional, knowledgeable, and caring
- Good bedside manner reported by some patients
Common complaints
- Poor administrative and customer service responsiveness
- Difficulty coordinating medical equipment orders (e.g., CPAP machines)
- Unprofessional office staff interactions
- Frequent appointment cancellations without proper notification
In patients' words
"I've made numerous calls and have still waited 1 month for this organization to send a prescription order for my c-pap machine. UNACCEPTABLE!!"
— Yelp review by Ray A., 2/26/2025"Dr. Tu is a nice, caring doctor with good bedside manner."
— Yelp review by Lani G., 9/6/2016"The doctors are very knowledgeable but what a shame...this place should be shut down. They definitely need an office manager or if they have one - that person is definitely not effective."
— Apple Maps review by PGPerscilla G., 2025More clinics in Pasadena
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