Huntington Family Medicine
Primary Care • Pasadena, CA
Ratings by platform
- Yahoo Local: 3.5 out of 5 stars (146 reviews)
- BestProsInTown: Not explicitly stated but noted as having multiple reviews (63 reviews)
What patients say
Patients praise
- High-quality medical care from doctors and nurse practitioners
- Excellent bedside manner from specific providers like Dr. Hethumuni and Dr. Yam
- Compassionate and attentive care from staff members like Ann Asher
Common complaints
- Lengthy wait times
- Difficulties reaching the office by phone
- Unsatisfactory customer service from front desk staff
- Opaque or frustrating scheduling processes
In patients' words
"Wait times were a little lengthy but I would say it was worth the wait to see Dr Hethumuni. She has wonderful bedside manner and I will be continuing care with her."
— Yelp/Yahoo Local user review (Katherine A.)"Jessica is the worst receptionist I have ever dealt with. Absolutely no customer service abilities whats so ever. Do not go to this office if you want to feel valued or cared for."
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