Baylor St. Luke's Medical Group
Orthopedics • Pasadena, TX
Ratings by platform
- Vitals: 4.2/5 (73 reviews)
- WebMD (for Erik Mahlstedt, PA): 5.0/5 (22 reviews)
- WebMD (for Dr. Edward Roberts): 3.5/5 (58 reviews)
What patients say
Patients praise
- Providers are often described as thorough, knowledgeable, and professional
- Many patients appreciate the clear communication and explanations provided during visits
- Patients value the conservative treatment approaches, including physical therapy, before considering surgery
Common complaints
- Some patients report dissatisfaction with staff courtesy and administrative processes
- Occasional complaints regarding long wait times
- Individual reports of procedural pain or lack of perceived empathy from certain providers
In patients' words
"Dr. Mahlstedt is very patient and kind. I will definitely recommend him."
— WebMD review for Erik Mahlstedt, PA"I have been recommending Dr Randall for over 20 years. He has my trust."
— Vitals review for Dr. David Randall"Staff was courteous: Needs Improvement"
— WebMD review data for Dr. Edward RobertsMore clinics in Pasadena
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