Endocrinology Pasadena - Shine Health and Wellness
Endocrinology • Pasadena, CA
Ratings by platform
- U.S. News & World Report: 5.0/5.0 (aggregated across multiple sites) (58 total ratings reported by U.S. News)
- Company Website: 5.0/5.0 (95 ratings reported by company website)
- Tebra: 4.7/5.0 (41 ratings reported by Tebra)
- WebMD: 4.0/5.0 (20 ratings reported by WebMD)
What patients say
Patients praise
- Patients frequently praise Dr. Shine’s knowledge, thoroughness, and attentive care
- Appreciation for the holistic, integrative approach to health and wellness
- Staff members are often described as friendly and helpful by many patients
- Dr. Shine is credited with resolving health issues where other providers could not
Common complaints
- Concerns regarding billing transparency and unexpected charges for visits and lab work
- Difficulties in scheduling appointments and receiving timely follow-up communication
- Potential for mixed experiences regarding the administrative aspects of the practice
In patients' words
"If I could give zero stars, I would. Please read other reviews and proceed with caution. At my first appointment, I paid $350, which I was told would cover the visit, lab work, and follow-ups. A few weeks later, I was hit with additional charges--$144 from my insurance for the visit and over $220 in lab fees. On top of that, they tried to push me into signing up for a paid monthly membership. The lack of transparency is beyond frustrating."
— WebMD review"Dr. Shine is absolutely the best doctor! She took time to answer all my questions and didn’t rush the visit. She is kind, personable and very knowledgeable. So grateful and blessed she is my doctor!!! Furthermore, her staff are so friendly and diligent with helping me."
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