MinuteClinic® at 5812 RIDGE RD., PARMA, OH
Weight Management • Parma, OH
Ratings by platform
- CVS Official Site: 4.8/5 (268 ratings)
- Google: 3.1/5 (40 reviews)
- PlacesGuru (general CVS store): 1.5/5 (10 reviews)
What patients say
Patients praise
- Professional, kind, and knowledgeable medical providers
- Convenient for minor medical needs, testing, and vaccinations
- Efficient visits once the appointment process is complete
- Helpful, empathetic bedside manner from practitioners
Common complaints
- Difficulty with the online appointment scheduling system (e.g., appointments not syncing with store system)
- Lack of communication regarding appointment cancellations
- Reports of being turned away or staff being unhelpful/unapologetic during scheduling or arrival issues
- Concerns regarding medical advice or potential medication side effects
In patients' words
"The provider was so kind and had a great sense of humor given that I showed up with COVID. She calmed my fears and talked to me like a family member not just another patient."
— CVS Official Site Reviews"The minute clinic is the worst I’ve ever been to. Had a covid test scheduled a week in advance... I arrived for my appointment and waited 20 minutes until I finally went and found someone to ask for help. I was then told that the rapid testing is closed for the day and that my appointment was canceled... the lady could care less."
— PlacesGuru Reviews"the appointment making process was difficult. there were not enough open appointments. I changed an appointment day online and the appointment was not in the store's system the next day."
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