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HearUSA Parma

Audiology & Hearing Care • Parma, OH

★★★☆☆3.2/5651 reviews across 3 platforms

Ratings by platform

  • Birdeye (HearUSA Parma, OH) (157 reviews)
  • Yelp (HearUSA brand): 3.2/5 (651 reviews)
  • Birdeye (other HearUSA location: Dublin, OH shown) (183 reviews)

What patients say

Patients praise

  • Highly caring, patient clinicians who take time to explain hearing issues and options
  • Friendly, polite front-desk/reception experience
  • Professional service and thorough explanations (including hearing-aid adjustments/use guidance)

Common complaints

  • Some complaints about insurance no longer being accepted, creating inconvenience for patients

In patients' words

"“I have never had a hearing audiologist take such care and attention to my personal hearing issues. Steve is the best! … Thank you so much Hearusa Parma.”"

— BusinessYab review snippet for HearUSA Parma

"“Empathetic and patient, she takes ample time to answer questions and explain the pros and cons of various hearing solutions …”"

— HearUSA Hearing Center details page for Parma (profile text)

"“I have been totally satisfied up until now. When I arrived for my latest appointment I was informed that they are no longer accepting my insurance… very concerning and very inconvenient …”"

— Birdeye review snippet (location shown as Dublin, OH) mentioning insurance not accepted

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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