
Lake Forest Pediatric Associates
Pediatrics • Park Forest, IL
Ratings by platform
- Mr Product Reviews: 3.5/5 (6 reviews)
- Apple Maps: 2.1/5
What patients say
Patients praise
- Some patients express satisfaction with the medical care provided by the physicians and nurses
- Convenience of having multiple practice locations available
- Some families report smooth and positive experiences with the clinical team
Common complaints
- Poor experiences with the billing department, including disputes over claims, unexpected charges, and unprofessional communication
- Implementation of annual administrative or service fees charged per child
- Long wait times for appointments and while in the office
- Difficulty reaching staff by phone
- Issues with customer service and perceived lack of professionalism by some administrative staff
In patients' words
"The billing department here is extremely unprofessional. I was given an estimate before my visit but charged more afterward, with no explanation. ... when I disputed the bill, they ignored me and send it to collections."
— LocalityBiz"The wait time to speak to anyone at this office is beyond insane! You call and call day after day and can never get through to anyone."
— LocalityBizMore clinics in Park Forest
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