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Lake Forest Pediatric Associates

Pediatrics • Park Forest, IL

★★★☆☆3.3/56 reviews across 2 platforms

Ratings by platform

  • Mr Product Reviews: 3.5/5 (6 reviews)
  • Apple Maps: 2.1/5

What patients say

Patients praise

  • Some patients express satisfaction with the medical care provided by the physicians and nurses
  • Convenience of having multiple practice locations available
  • Some families report smooth and positive experiences with the clinical team

Common complaints

  • Poor experiences with the billing department, including disputes over claims, unexpected charges, and unprofessional communication
  • Implementation of annual administrative or service fees charged per child
  • Long wait times for appointments and while in the office
  • Difficulty reaching staff by phone
  • Issues with customer service and perceived lack of professionalism by some administrative staff

In patients' words

"The billing department here is extremely unprofessional. I was given an estimate before my visit but charged more afterward, with no explanation. ... when I disputed the bill, they ignored me and send it to collections."

— LocalityBiz

"The wait time to speak to anyone at this office is beyond insane! You call and call day after day and can never get through to anyone."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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