Lake Forest Pediatric Associates: Pediatrician in Vernon Hills

Patients praise

• Some patients express satisfaction with the medical care provided by the physicians and nurses
• Convenience of having multiple practice locations available
• Some families report smooth and positive experiences with the clinical team

Common complaints

• Poor experiences with the billing department, including disputes over claims, unexpected charges, and unprofessional communication
• Implementation of annual administrative or service fees charged per child
• Long wait times for appointments and while in the office
• Difficulty reaching staff by phone
• Issues with customer service and perceived lack of professionalism by some administrative staff