River Forest, IL Urgent Care | Midwest Express Clinic
Pediatrics • Park Forest, IL
Ratings by platform
- Solv: 4.8/5 (1,933 ratings)
- Birdeye (Oak Forest location): 4.8/5 (69 reviews)
- BOTW (Oak Forest location): 4.9/5 (100 reviews)
What patients say
Patients praise
- Professional and friendly clinical and support staff
- Convenient access and efficient walk-in services
- Clean and comfortable facilities
- Thorough explanations provided by medical providers during visits
Common complaints
- Billing and insurance processing issues, including unexpected charges and collection practices
- Long wait times during busy periods
- Communication failures regarding prescriptions and follow-up care
- Perceived lack of transparency in pricing and costs
In patients' words
"There is no way this place deserves five stars. I wouldn't have given it one if I'd had the option... NO ONE CALLED IN MY PRESCRIPTION!!!"
— Solv patient review"Service provided was excellent by NP Melanie Chavez. In and out less than an hour. So that was a plus for me."
— Loc8NearMe patient review"The provider took the time to listen to my concerns about my skin infection, explained everything, and made me feel comfortable throughout the visit."
— Birdeye patient review"Billing and collection practices are unfair and deceptive and the clinic did not follow their own policies and procedures."
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