Byers Eye Institute
Ophthalmology • Palo Alto, CA
Ratings by platform
- Apple Maps/Yelp aggregate: 2.8/5 (116 reviews (Apple Maps/Yelp aggregate reference))
- Birdeye/Google aggregate: 3.9/5 (11 reviews)
What patients say
Patients praise
- The medical care provided by the doctors is generally considered fine or good when accessed
- Facilities are described as clean and nice
- Staff, nurses, and technicians are often noted as lovely or great
Common complaints
- Extremely long wait times for appointments and while in the clinic
- Major issues with parking availability and parking enforcement on site
- Difficulty scheduling appointments with long wait times for availability
- Perception of being rushed during doctor visits despite long waits
- Billing and insurance coding issues
In patients' words
"Always a terrible experience coming here! Even with one of the earlier appointment times at 8:30am you won't be seen until midday."
— Valerie S. via Apple Maps"Outrageous parking situation - way too few parking spots and limited street parking! Lots of employee spaces empty. Also scheduling appointments the next available is often several months out."
— Derek via Google Reviews"The doctors have always been perfectly nice, but very brief."
— Unilocal user reviewMore clinics in Palo Alto
Ophthalmologists in Palo Alto, CA
Patients praise: High patient confidence in surgical and diagnostic skills · Compassionate and empathetic patient-doctor communication.
Palo Alto Women's Health Center
Patients praise: Kind and attentive providers · Friendly and welcoming front desk staff.
Cardiologists in Palo Alto, CA
Patients praise: Clinical expertise and medical knowledge · Thoroughness of examinations and diagnostic approach.
Palo Alto, CA Allergists | Sutter Health Doctors
Patients praise: Friendly and efficient staff for allergy shots · Knowledgeable and helpful medical professionals.
Hematologic Cancer Program in Palo Alto | Stanford Health Care
Patients praise: Highly knowledgeable, compassionate, and professional clinical staff and physicians · Access to advanced, cutting-edge diagnostic and treatment options (e.g., CAR-T, clinical trials).
Preventive Cardiology in Palo Alto
Patients praise: Staff often rated as courteous · Expertise in preventive cardiology, cardiovascular disease, and cardiac imaging.
Comparing your options?
Browse other clinics in Palo Alto, or filter by state and specialty to compare patient ratings.