Palo Alto Integrative Medicine
Holistic and Integrative Medicine • Palo Alto, CA
Ratings by platform
- General holistic health/wellness platforms (aggregated): 4.6 out of 5 stars (10 ratings)
What patients say
Patients praise
- Highly knowledgeable and professional staff
- Effective skincare treatments like microneedling and dermaplaning
- Personalized and comfortable patient experience
- Gentle and caring bedside manner
Common complaints
- Reports of locked office during appointment times
- Lack of follow-through on communication
- Dissatisfaction with customer service organization
In patients' words
"I showed up to said appointment and the office was locked. I waited 15 minutes into my appointment time but no one showed... they come across as lazy and unorganized."
— Reviewer (anonymous)"Chenyu is highly skilled, meticulous, knowledgeable, and makes u feel so relaxed and confident. My skin is absolutely glowing- Will definitely be coming back!!!"
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