Diabetes Specialists | Palm Beach Diabetes and Endocrine
Endocrinology and Diabetes Care • Palm Beach, FL
Ratings by platform
- Healthgrades: 2.0 out of 5 (7 reviews)
- Apple Maps: 1.7 out of 5 (15 reviews)
- Yelp/MapQuest: 2.0 out of 5 (12 reviews)
What patients say
Patients praise
- Specific doctors praised for being brilliant, professional, and having great bedside manner (e.g., Dr. Kaye, Dr. Horowitz)
- Timely service and good clinical attention reported by some patients
Common complaints
- Unprofessional or rude administrative/front-desk staff
- Long wait times and difficulty scheduling/rescheduling appointments
- Lack of responsiveness regarding prescriptions and portal messages
- Reports of feeling like "just a number" or lacking empathy
- Billing/financial concerns
In patients' words
"Miserable admin staff & zero feedback when you ask... Incredibly unprofessional and shows that they are not professionals but they are just 'practicing'."
— Healthgrades review"Dr. Maxwell Horowitz... has unbelievable bedside manner and charisma and Interest in actually speaking to you... I’ve never been so happy with an endocrinologist before."
— LocalityBiz review"Absolutely the worst doctors office I have ever been to! The staff is rude, not accommodating and completely lack empathy and sympathy! DO NOT GO HERE!"
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